When purchasing an item it is always possible that the purchased item can not be processed in case of a lack of availability. We will cancel the order and contact the buyer through e-mail. Please keep in mind that all items are limited!
Shipping will take place 1-3 business days from the date of purchase. We are not responsible for any lost, stolen, or damaged shipments. Please check back with us periodically for any updates regarding our shipping policies.
Please note customers ordering outside Suriname will be responsible for all import tax charges.
Any products purchased in the sale cannot be returned only exchange for another size if available. Please order carefully to be sure you get products that are right for you. If there is a product defect or a problem with your order, please email us for the quickest response.
Should you for any reason be unhappy with our delivered items, All products must be returned within 30 days of receipt. All products must be unworn and unwashed. The term begins with the receipt of the goods. We don´t cover the shipping costs of returning your goods. In Paramaribo we can pick up your returned goods at a fixed rate of $4.
LOST AND MISSING ITEMS
WULF the label is not responsible for any lost, missing or damaged items. After sending the purchased item the responsibility of the item is in hands of the carrier.
PRIVACY STATEMENT WULF THE LABEL.
By using our services you are providing certain personal data to us. We only retain and use the personal data provided directly by you or for which it is clear that it has been supplied to us to be processed. Your privacy is of great importance to us. Therefore we process your personal data with the utmost care and in compliance with the requirements laid down by the General Data Protection Regulation (GDPR). We will not provide any personal data to third parties without your permission. This privacy statement was last amended on the 16th of September 2018.
We use the following data to process orders:
• Name and address
• Telephone number
• Billing address
• Email address
• Payment details
We have a newsletter to inform those interested of our products. Your email address will be added to the list of subscribers with your explicit consent only. Each newsletter contains a link to unsubscribe from our newsletter.
Certain features of our services might require you to register beforehand. After your registration we will retain your user name and the personal data you provided so you do not have to re-enter it every time you visit our website, to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us. We will not provide the data linked to your user name to third parties, unless it is necessary for the execution of the agreement you concluded with us or if this is required by law. In the event of suspicion of fraud or misuse of our website we may hand over personal data to the entitled authorities. To register on our website we require the following data:
• name and address
• email address
To compile analytics, such as how often users visit our website and what pages they visit when they do so, we use Google Analytics. Google Analytics collects the IP address assigned to you on the date you visit the website. We only use the information we get from Google Analytics to maintain and improve our website’s technical performance. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
SOCIAL MEDIA BUTTONS
Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data.
This statement is not applicable to third-party websites connected to this website through links. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner. We recommend you read these websites’ privacy statements before making use of these websites.
We take security measures to reduce misuse of and unauthorized access to personal data. We do keep statistics on our website, giving us access to individual data. However, we only access individual data insofar as necessary for the purposes set out in this statement.
Right to access:
At any time you have the right to request what personal information we hold on you. Please contact us via e-mail to provide you with your Personal information.
Right to portability:
You have the right to request a transfer of the personal data we own of you to another party of your choice. Right to rectification:
You have the right to change or complete the personal data we own of you. You can do this yourself by logging in and changing the personal data we have stored on you. Right to erasure:
You have the right to erase any personal data processed by us at any time except for the following situations
– you have an ongoing matter with Customer Service
– you have an open order which has not yet been shipped or partially shipped
– you have an unsettled debt with us, regardless of the payment method
– if you are suspected or have misused our services within the last four years
– if you have made any purchase, we will keep the necessary personal data in connection to your transaction for bookkeeping rules Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims. Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis we make for direct marketing purposes. You can opt out from direct marketing by unsubscribing which can be done via the link in the footer of every e-mail.
WHAT CAN YOU DO TO EXERCISE YOUR RIGHTS?
If you want to exercise any of the above mentioned rights please send us an e-mail at firstname.lastname@example.org
CHANGES TO THIS PRIVACY STATEMENT